Refund policy
DAVSU Return & Refund Policy
At DAVSU, we take great care in ensuring that every product meets our quality standards before it reaches you.
However, if you receive a damaged, defective, or incorrect item, we’re here to help.
Eligibility for Returns
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Returns are accepted within 3 days of receiving your order.
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The product must be unused, in its original packaging, and in the same condition as delivered.
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Please include proof of purchase (order number or receipt).
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Customized or discounted items are not eligible for return unless defective or damaged.
Non-Returnable Items
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Products damaged due to misuse or improper care.
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Items purchased during clearance or promotional sales (unless faulty).
Return Process
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Contact our support team at info@davsu.com within 3 days of delivery.
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Attach photos of the item and describe the issue.
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Once approved, we’ll arrange a pickup through our courier partner (return shipping costs may apply depending on the reason for return).
Refunds
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Once we receive and inspect your returned item, we’ll notify you of the refund status.
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Approved refunds will be processed within 5–7 business days to your original payment method or via bank transfer.
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Shipping fees (if any) are non-refundable.
Exchanges
If you wish to exchange an item (e.g., for a different design or size), please contact us at info@davsu.com.
Exchanges are subject to product availability.
Need Help?
For questions about returns or refunds, reach out to:
📧 info@davsu.com
